1. Introduction / Background

The Certificate in Secretarial & Office Management is a practical, skills-based programme that equips learners with the essential competencies needed to manage office environments efficiently and professionally. The course blends clerical, administrative, communication, and ICT skills, preparing graduates to support executives and teams in a variety of organizational settings.

This programme provides a solid foundation for a career in secretarial work, executive assistance, and general office administration.

2. Rationale

Secretarial and office support roles are vital for the smooth functioning of modern workplaces. As businesses and institutions increasingly rely on organized, tech-savvy, and professional office personnel, this certificate addresses the need for well-trained individuals capable of performing administrative duties with accuracy, discretion, and efficiency.

3. Programme Objectives

  • To impart practical skills in office procedures, typing, communication, and records management.

  • To develop competence in using modern office software and technologies.

  • To prepare learners for administrative and support roles in a variety of sectors.

  • To promote professionalism, organizational skills, and ethical conduct in office settings.

4. Target Audience

  • School leavers aiming to enter the administrative or secretarial field.

  • Office assistants and receptionists seeking formal training and advancement.

  • Individuals looking to work as personal or executive assistants.

  • Entrepreneurs and small business staff responsible for office coordination.

5. Career Prospects

Graduates can work as:

  • Secretary

  • Office Administrator

  • Executive Assistant

  • Receptionist

  • Administrative Support Staff

  • Personal Assistant (entry level)

6. Programme Structure / Duration

  • Duration: 2 years (4 semesters)

  • Modules:
    (For the detailed modular curriculum, consult with our Academic Registrar at: ar@bit.ac.ug)

7. Entry Requirements

  • Uganda Certificate of Education (UCE) or equivalent.

  • Mature applicants with relevant work experience may be considered for admission.

8. Delivery Mode

  • Modes: Full-time / Part-time / Blended Learning

  • Campus: On-campus and virtual learning support

  • Methodology: Lectures, simulations, typing practice, role plays, and supervised office attachments

9. Assessment Methods

  • Practical typing and document preparation exercises

  • Written assignments and tests

  • Continuous assessments and final examinations

  • Office simulation tasks and reports

10. Certification / Award

Graduates will be awarded the Certificate in Secretarial & Office Management.

11. Progression Opportunities

  • Diploma in Secretarial Studies, Office Management, or Business Administration

  • Specialized training in executive assistance, ICT, or records management

  • Employment in public institutions, private companies, NGOs, schools, and health facilities.

12. How to Apply

You can choose any of the following application methods:

  1. Apply Online
    Submit your application conveniently through our online portal:
    https://bit.ac.ug/apply.html

  2. Download and Submit the Application Form
    Download the official application form here:
    BIT Students Application Form (PDF)
    Fill in the form and submit it physically to our Admissions Office, or by email to: admissions@bit.ac.ug.

  3. Visit Our Campus
    You may also visit us in person to pick up or submit the filled application form at our Admissions Office:
    Level 4, Ham Towers, Makerere Hill Road, Kampala, Uganda
    (Opposite Makerere Main Gate)

For assistance or further information, please contact the Admissions Office on; Telephone: +256-392-001934. Mobile/WhatsApp: +256-760-152398, or Email: admissions@bit.ac.ug.